AI could suck out life from your IT teams and leave them as tech zombies

Is AI turning IT teams into power users, or is it making them more complacent?

It’s a fair question, and a growing number of IT leaders are wondering aloud. The concern is that as AI takes over more of the routine work inside IT operations, engineers are quietly losing the critical thinking abilities they need when things go wrong at 2 a.m., and there is no algorithm to bail them out.

Here’s the thing: AI isn’t the problem. It’s leaning into over-automation without guardrails.

Consider the calculator. When calculators became standard tools for accountants, nobody argued that math professionals would become obsolete. In fact, the opposite happened.

With arithmetic offloaded to a machine, accountants were able to focus more on the work that actually required a human, like analysis and strategy. AI in IT is the same dynamic, just at a larger scale.

AI is not an existential threat...

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