AI changed the rules for CIOs — Most are still catching up

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A new global survey of nearly 2,000 tech leaders shows the CIO job has been rewritten in the space of a year. The org chart hasn’t caught up yet.

A year ago, a CIO’s job was fairly easy to describe: keep the systems running, keep the data safe, keep the lights on. That description no longer holds.

A sweeping new survey of 1,930 senior technology leaders across 12 countries shows the role has shifted faster than the rest of the business has been able to absorb. AI didn’t just add a new item to the CIO’s to-do list — it rewrote the whole list. And the data suggests most organizations, including many CIOs themselves, are still figuring out what the new rules actually are.

The findings, commissioned by Experis, aren’t just a numbers exercise. Respondents were CIOs, CTOs, CISOs, and other senior technology leaders who directly control IT budgets and...

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