“AI cannot be a black box” - buying cycles are getting longer and longer, warns Blackline CEO Owen Ryan, but this too will pass
The tokenomics shock that seems to have taken so many enterprises by surprise when presented with the bill for their AI investment is bound to have a knock-on effect on buying decisions.
There are already plenty of anecdotal stories coming in about organizations that were having an AI ‘fill your boots’ free-for-all, but whose Finance officers have now imposed pressure to moderate and cut back while questioning what value has been derived from spend to date.
But it’s not just tokenomics that is causing buying behavior changes - an increased awareness of the complexities around AI adoption is also evident, taking over from the ‘silver bullet, go for it’ mindset that the out-of-control hype cycle has fostered.
Owen Ryan, CEO at accounting firm Blackline has a personal example here:
We were recently selected for our first ever sovereign cloud opportunity with a large European company whose security and data requirements...
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