AI Agents & Non-Human Identities: Why They Must Be IAM Users
Why autonomous AI agents and non-human identities need first-class status in enterprise IAM
Non-human identities (NHI) do not need to be human.
But they must be users in IAM — the Identity and Access Management layer enterprises use to govern who or what can access systems.
Not users in the social sense. Not employees. Not people. Not personas.
A user is not always a natural person. In many systems, a user is an entity that can utilize or operate the system and to which permissions, groups, roles, policies, and audit logs can be attached.
An agent can be a user without being a human user.
This distinction matters because many people associate “users” only with sign-on. In that view, a user is a human logging into an application through SSO. But IAM is broader than authentication. It is the governance layer for actors that can access, operate, or affect systems.
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