AI agents at work: Who owns the decision when machines act autonomously?

By Alok Kohli, cofounder & Director, Marching Sheep

The night before the calibration meeting, the CHRO opens a spreadsheet of forty candidates for promotion. An analytics tool has flagged Recommend or Hold in the last column. The meeting is at 9 am tomorrow. There is time to read maybe a dozen files properly, so she skims the Holds, checks a few of her own familiar names and, ultimately, approves them all.

Six months on, a subordinate for whom there was no promotion asks a natural question: who decided?

The CHRO approved the list. So did the manager.

Either can make a case. She had a human in the loop. But did she have human judgement in the decision?

The danger we usually worry about is that AI agents will make decisions for us. The next one is that we will remain formally responsible even as our attention is drawn to...

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