Agentic commerce and the ‘legacy’ payments providers - the CEOs of Visa, Mastercard and AmEx on why there’s life in the old dogs yet
With all things agentic top of the ‘to do’ list for both buyers and sellers, it comes as no surprise that agentic commerce is a top priority for traditional payments providers, such as the credit card companies. Recently three of the main players here - Visa, Mastercard, and American Express - outlined their thinking on this front to the Bernstein 42nd Annual Strategic Decisions conference.
The limiting factor for the rise of agentic commerce will be trust, suggests Visa CEO Ryan McInerney, arguing, as he would, that his firm’s credentials in e-commerce and mobile commerce are such that consumers will be convinced that they can trust a Visa agentic AI solution:
Just think about themselves as consumers for a moment. In an agentic world where you're going to send your agent out on your behalf to buy things for you or your family, what are you going to want to...
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