ADP CEO Maria Black thinks we're asking the wrong questions about AI and the future of work. Here's why

As CEO of an HCM services giant with 77 years of data at its disposal, Maria Black has an important question to ask:

There's a lot of commentary right now about what AI means for HR, for the workforce and for the future of work. But is this the right discussion?

Given the wording of the question, it will come as no surprise that Black’s answer is an emphatic no! The importance of human intelligence in the loop is what’s at the heart of this rebuttal. She explains:

I see it differently. I believe, and our data shows, that the world of work is evolving in ways that are beautifully and fundamentally human, [and] AI is taking on the routine of what is left. The judgment calls, the complex decisions, the moment when a real expert needs to guide a business through something unprecedented - those moments are becoming more...

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