Accountable intelligence - how a UiPath customer is using agentic automation to process 100,000 medical billing cases a week
Doug Marcey, CTO at Coronis Health, does not want humans doing robotic work. Across 700 clients, 154 electronic medical record (EMR) systems, and around 100,000 cases a week, he wants them doing the work that requires human judgment. Everything else is a problem for what he calls accountable intelligence.
Coronis Health announced its UiPath platform agreement in March 2025, initially pursuing a parallel strategy of traditional Robotic Process Automation (RPA) alongside intelligent document processing (IDP) for medical record extraction. Eighteen months later, the implementation has grown significantly - with Coronis building proprietary layers on top of the UiPath platform's RPA, IDP agentic automation, and orchestration capabilities.
I spoke with Marcey at UiPath Fusion 2026 in Las Vegas, the same day that UiPath announced general availability of Cartographer (its process mapping product), Process Atlas, and Coding Agents, alongside the Map of Work concept and the decision ledger - a continuous mechanism...
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