A New Way to Address Troubled Team Dynamics
Improve productivity and decision-making by understanding how personality mix affects teamwork.
Ina Toegel and Jean-Louis BarsouxJuly 22, 2026Reading Time: 21 min
Summary:
Whether team members collaborate effectively is often rooted in their ability to work through, accept, and capitalize on their differences. ...
Listen to “A New Way to Address Troubled Team Dynamics” (25:26)
The executive team at Medita Holdings was overstretched. Leaders struggled to decide where to focus their attention — and the company’s shrinking resources — across a patchwork of unrelated ventures. Rivals were pursuing growth opportunities and creating new partnerships, but Medita had stalled.1
During team meetings, leaders were fully engaged and appeared to get along well. But the head of HR had noticed that leaders tended to engage in unproductive discussions, such as questioning earlier decisions without resolving any of the issues they raised, or allowing conversations to...
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