84% of executives cite productivity as AI’s top benefit: TCS study
A global survey by Tata Consultancy Services (TCS) found that 84% of executives identify productivity improvement as the leading benefit of AI investments, while only 10% of enterprises allow AI agents to make decisions across multiple functions without human approval.
The TCS Enterprise AI Study: Intelligence that is Real surveyed executives across 25 countries and found that just 9% reported AI agents capable of securely coordinating workflows across enterprise applications.
Security, risk and governance ranked as the leading considerations shaping AI development and deployment, ahead of cost, speed and ease of implementation. The findings point to a gap between the productivity gains organisations report and their readiness to grant AI systems greater autonomy.
The study also found that 90% of respondents consider model independence important to AI investment decisions. However, only 7% reported having organisation-wide plans to maintain continuity when switching AI providers. Meanwhile, 34% identified AI sovereignty requirements—including control...
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