7 mistakes your business could make when choosing a VoIP system
Switching your business to VoIP looks straightforward on the surface: pick a plan, get the phones, start saving on calls. But for business leaders actually responsible for keeping communications running, the gap between what a provider promises and what you get in practice can be significant.
The mistakes below come up regularly in deployments across businesses of all sizes, from five-person offices to distributed teams of hundreds. Most of them aren't obvious before the system goes live, which is exactly why they're worth thinking through before you sign anything.
1. Not auditing your network before switching
VoIP runs entirely over your internet connection, so your network quality determines your call quality. Each concurrent call uses roughly 100 kbps of bandwidth in each direction, which sounds modest until you factor in video conferencing, cloud backups, and other everyday traffic all competing for the same pipe.
Beyond raw bandwidth, latency and packet...
Copyright of this story solely belongs to techradar.com. To see the full text click HERE
