2026 Global Digital Ecosystem Summit – why Tencent wants to be the world’s WorkBuddy
Tencent revealed new global enterprise capabilities for its AI office productivity agent, WorkBuddy, at the 2026 Global Digital Ecosystem Summit in the internet giant’s home city of Shenzhen this week. But there was more to the announcement than met the eye.
Since its launch back in March, WorkBuddy has become China’s most popular office productivity agent, handling over nine billion requests across over fifty industries, with customers including over half of China’s top 500 companies. So, why was this worldwide expansion into the enterprise so significant?
According to Dowson Tong, Senior Executive Vice President of Tencent, and CEO of the Cloud and Smart Industries Group:
We built WorkBuddy to bring AI agents into everyday work by connecting people, tools, systems, and data. With WorkBuddy, AI performs complex tasks based on the data retrieved from various internal systems. And since launching in March, it has undergone over 100 major updates, helping...
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