1 in 4 agents run unmonitored, giving way to operational risk
An article from
Dive Brief
AI adoption is obscuring system visibility, putting the spotlight on observability tools, according to a New Relic report.
Published Sept. 22, 2026
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Dive Brief:
- One in four AI agents run unmonitored within enterprise environments, which can lead to operational risk as the technology autonomously alters code, configurations and infrastructure, according to New Relic’s 2026 Observability Forecast. The software company partnered with Enterprise Technology Research to survey 2,575 IT and engineering leaders for the report.
- As a result, the technology is fueling a surge in observability adoption. Eight in 10 organizations plan to deploy AI application observability within the next 12 months, the report found.
- CIOs are turning to AI-specific observability tools to determine whether the technology is working the way it should, New Relic CEO Ashan Willy told CIO Dive. “You’re...
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